Acceptance of Terms
By downloading, installing, or using the AtUrDoorStep application/ website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our app.
Service Description
AtUrDoorStep is a platform connecting users with verified service providers for home services. The app acts as an intermediary and does not directly provide the services listed.
User Obligations
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You must provide accurate and complete information during registration.
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You agree not to use the app for unlawful purposes or in violation of these terms.
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You are responsible for maintaining the confidentiality of your account details.
Booking and Payment
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All service bookings must be made through the app.
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Payment terms, including refunds and cancellations, are governed by the respective policies provided at the time of booking.
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AtUrDoorStep reserves the right to cancel a booking under specific circumstances (e.g., fraud detection, provider unavailability).
Service Provider Responsibilities
Service providers listed on the app are third-party vendors responsible for the quality and delivery of services. AtUrDoorStep does not assume liability for any disputes, delays, or service quality issues.
Cancellation Policy
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Users may cancel a booking as per the cancellation policy displayed in the app.
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Refunds, if applicable, will be processed based on the policy and payment gateway timelines.
Limitation of Liability
AtUrDoorStep is not liable for:
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Direct or indirect damages arising from the use of services listed on the app.
- Acts of negligence or misconduct by the service providers.
Privacy Policy
Your data is handled as per the Privacy Policy. By using the app, you consent to data collection and usage in compliance with the stated policy.
Intellectual Property
The app and its content, including logos, trademarks, and design elements, are the exclusive property of AtUrDoorStep. Unauthorized use is strictly prohibited.
Changes to Terms
We reserve the right to update these terms at any time. Users will be notified of significant changes through the app.
